We are Wales Millennium Centre - Fire for the Imagination
Role Title: Stage Door Receptionist
Salary: £12 hourly rate
Closing Date: 26/09/2024
Interview Date: 30/09/2024
Please note that applications via Indeed will not be accepted.
To apply for this role and to find out more about what we do at WMC, please visit: Careers and jobs | Wales Millennium Centre (wmc.org.uk)
About WMC/Our Department:
WMC is a home for the arts in Wales, and a cauldron of creativity for the nation. We fire imaginations by curating world-class, critically acclaimed touring productions, from musical theatre and comedy to dance, cabaret, and an international festival. We kindle emerging talents with fresh, provocative, and popular pieces of our own, rooted in Welsh culture. And we ignite a passion for the arts in young people with life-changing learning experiences and chances to shine in the spotlight.
About the Role and Responsibilities:
The position of Stage Door Receptionist falls within the Business Operations function and plays a key role in ensuring that a first class ‘Warm Welsh Welcome’ is provided for visitors, staff and performers at different levels as well as being responsible for ensuring that a safe and secure environment is in place.
Your role may be subject to a DBS check.
Key Requirements:
Researching and scoping out potential ideas for departmental project and efficiency work.
Assisting the team and wider business area with the preparation and delivery of project work as and when required.
Meeting and greeting all visitors, staff and performers with a helpful, courteous and friendly custom.
Coordinating information for visiting company.
Receiving incoming telephone queries, ensuring the efficient transferring of calls, taking messages, and dealing with enquiries professionally as required.
Delivering messages, internal and incoming mail for WMC, resident organisations, and retailers.
Delivering a high standard of customer service to all visitors, staff, and performers.
What’s in it for you?
- Real living wage employer
- Access to Now pension
- Flexibility of working hours – pick the shifts/hours that work around your personal life and commitments
- Access to the Theatre Helpline, which includes support for: mental health and wellbeing, injury, debt, and financial issues etc
- Free access to learn Welsh online
- Mental health allies and support
- 20% discount from WMC restaurants and cafes
- £5 all-day parking available on working and non-working days.
At Wales Millennium Centre, our commitment to diversity and inclusion goes beyond words; it is a fundamental aspect that guides our actions. Adhering to the principles outlined in Section 158 of the Equality Act 2010, we actively embrace positive action in our recruitment and selection processes. Recognising the underrepresentation of specific groups, particularly individuals with disabilities, and those from Black, Asian, and ethnically diverse backgrounds, within our workforce, we have implemented proactive measures to address this disparity.
Through our positive action approach, applicants of our advertised roles from these underrepresented groups, meeting the minimum criteria detailed in the role profile, will be shortlisted for interview selection. Our commitment extends beyond meeting legal obligations; we aspire to cultivate a workplace that authentically embraces the rich diversity of our global society.
